Thursday, April 30, 2015

Pre-certification Penalties, PIP, and Unforeseen Procedures

Anyone who treats PIP patients is familiar with the requirement that all auto insurance carriers have called “pre-certification.”  Essentially, this means that in order to be paid, a provider must submit a proposed plan of treatment to the carrier, and have it reviewed and approved by the carrier prior to the services being performed.  Failure to submit the proper form in a timely manner results in a 50% penalty.


For the medical provider who sees PIP patients few and far between, this pre-certification requirement may seem burdensome, but for those medical providers for whom PIP patients are common, a good system and some good procedures make this requirement nothing more than a small hurdle.


What to do then, when a patient presents to a provider’s office with new symptoms that day, or, a provider discovers a new malady during a surgery, and a provider has to perform a procedure that was not previously anticipated?


This is where the “unforeseen procedure” comes into play.  As Claimant’s counsel, we often successfully argue that a particular procedure was “unforeseen” prior to the treatment on that particular date, and therefore, the requirement of pre-certifying a certain code or procedure should be lifted, and a 50% penalty should not be applied.


Many of the arbitrators before whom we regularly appear have accepted this argument and do find that when, for example, a doctor starts a knee surgery, and discovers during the surgery that the patient has a torn meniscus, a fact which was previously unknown, the doctor should not be penalized 50% for repairing the torn meniscus when that service was not previously certified.


While these arguments of counsel are commonly accepted, medical providers can give themselves even more of a chance of avoiding the penalty if they include language in their medical records stating that the procedure was unforeseen, not anticipated, previously unknown, etc.


Further, a reference to an unforeseen procedure in an appeal (prior to filing arbitration) would also give great weight to an attorney arguing this position.  Arbitrators are likely to turn to a carrier’s attorney and ask “What should the doctor have done? Sewed the patient up, pre-certified, and then re-opened them up?”  And then the arbitrator is likely to render an award in favor of the medical provider.


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